S-Tier AI is Coming For B-Tier Employees

S-Tier AI is Coming For B-Tier Employees

So the other day I had what seems to be a common experience these days — a truly awful SaaS customer support experience. I attempted to cancel a SaaS service we pay for on a month-to-month basis that I hadn’t used in well over a year.  It wasn’t easy. First, the link...

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