by Jason Lemkin | Jul 4, 2026 | Blog Posts, Q&A |
Dear SaaStr: When should I pay the commission for SaaS sales? All of our trial signups will get an automatic email from an account executive. How do we decide if the AE was responsible for the sale versus the sale just happened organically? Every company with a...
by Jason Lemkin | Jul 3, 2026 | 5 Interesting Things, Blog Posts, Scale
AI Vertical SaaS is hot now. Toast is … a dominant vertical SaaS leader becoming AI-first. Toast is running at a ~$6.5 billion revenue run-rate. At its core Toast is a payments business, with a high-margin software business as a subset inside it, a fintech...
by Jason Lemkin | Jul 3, 2026 | Blog Posts, Customer Success, Marketing |
When I was figuring out B2B as a CEO for the first time, the last thing I wanted to do was a Customer / User Conference. I understood the importance of events like Dreamforce. Salesforce is a complex product, with (sometimes) long deployment cycles, professional...
by Jason Lemkin | Jul 3, 2026 | Blog Posts, Q&A |
Dear SaaStr: What’s The One Trait You Look for When Assessing an Inside Sales Candidate? I break it into two stages: In the early days, when you as founder/CEO are recruiting and managing the salesperson yourself, then the #1 most important criterion is that you would...
by Jason Lemkin | Jul 2, 2026 | Blog Posts
With Harry Stebbings, Jason Lemkin, and Rory O’Driscoll We recorded this on the last day of June, and one theme ran through almost every story: Companies quintupled their token spend in the first half of the year. Almost nobody can point to the revenue lift that...
by Jason Lemkin | Jul 2, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
Vercel’s COO Jeanne DeWitt Grosser ran go-to-market at Google and Stripe for roughly a decade each before joining Vercel. Six weeks into the job, in June 2025, she stood up a go-to-market engineering team with one mandate: bring agents to everything in GTM. That...
by Jason Lemkin | Jul 2, 2026 | Blog Posts, Customer Success, Marketing, Q&A |
Dear SaaStr: Does It Make Sense to Have Post-Sales Functions Report into Sales? In many ways, this is the question of the day. So many SaaS companies, faced with slower growth, are moving CS in particular in to the sales department, trying to get more growth from the...
by Jason Lemkin | Jul 1, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai, The Agents
Everyone keeps telling you the future is 100 specialized agents. In our stack, the opposite is happening. On the latest episode of The Agents, Amelia and I walked through the newest addition to our stack: an AI VP of Finance that went into production this week. The...
by Jason Lemkin | Jul 1, 2026 | 5 Interesting Things, Artificial Intelligence (AI), Blog Posts, SaaStr.Ai, Scale
Figma went public on July 31, 2025 at $33 a share, popped 250% on day one to close at $115.50, and got valued near $68 billion. It peaked at $142.92. This week it trades around $19, with a market cap near $10 billion. That is down roughly 87% from the high. Down about...
by Jason Lemkin | Jul 1, 2026 | Blog Posts, Growth |
"Too many CMOs and CROs come into a new role and just run the playbook that worked at their last role. You have to start by improving the playbook that's currently working. Not running your prior one." with @kippbodnar pic.twitter.com/Sf0nAyIbyI —...
