by Jason Lemkin | Jun 26, 2025 | Blog Posts |
The AI Account Executive Is Arriving. Here’s What Support — Which is 18+ Months Ahead — Teaches Us About What Comes Next. Customer support cracked the deflection code with AI. Companies are routinely achieving 60%+ deflection rates – meaning AI...
by Jason Lemkin | Jun 26, 2025 | Blog Posts, Customer Success, Growth, Marketing, Q&A |
Dear SaaStr: What Percent of My Revenue Should Come from Referrals and Word of Mouth? "Word of mouth is ultimately the only way you can scale in SaaS." pic.twitter.com/UAsIkG4Ixx — Jason ✨👾SaaStr.Ai✨ Lemkin (@jasonlk) December 18, 2024 Ultimately, most...
by Jason Lemkin | Jun 25, 2025 | Blog Posts, Podcasts, Videos |
AI and Cybersecurity: How Rubrik’s Co-Founder Built a $1B+ ARR Platform While Joining the AI Revolution Lessons from Arvind Nithrakashyap, Co-Founder and CTO of Rubrik, on scaling cyber resilience platforms, building multiple product curves, and implementing AI...
by Jason Lemkin | Jun 25, 2025 | 5 Interesting Things, Blog Posts, Scale |
The Wealthfront IPO: 5 Key Lessons for SaaS Founders on Building a $2B+ Fintech at 40%+ Margins How a pure-digital wealth management platform achieved profitability ahead of peers and positioned for a landmark IPO By the Numbers: Core Metrics 📊 Key Financial Metrics...
by Jason Lemkin | Jun 25, 2025 | Blog Posts, Growth, Leadership, Scale |
The best VPs can recruit in ways I barely understand You need someone for a key role? They somehow have 2-3 strong candidates in a week or two This is so, so hard But the very best VPs make it somehow look almost effortless It's also the only way to scale —...
by Jason Lemkin | Jun 25, 2025 | Blog Posts |
TL;DR: After years of M&A drought, big deals are returning. It’s not just Wiz and Scale. In the latest billion+ acquisition, Xero just acquired Israeli-founded, NYC-based Melio for $2.5B to dominate US SMB payments. This 13.4x revenue multiple proves strong B2B...
by Jason Lemkin | Jun 25, 2025 | Blog Posts, Q&A |
Dear SaaStr: What is a Normal Commission for an Account Exec as a Percentage on Revenue of a Deal? For SaaS account executives, commissions typically range from 8-10% of the first-year Annual Contract Value (ACV) of a deal. This is pretty standard for inside sales...
by Jason Lemkin | Jun 24, 2025 | Blog Posts |
We’re living through the biggest transformation in B2B sales since the birth of SaaS itself. ICONIQ’s latest report, surveying 205 GTM executives in April 2025, reveals a market splitting in two: AI-forward companies pulling dramatically ahead while...
by Jason Lemkin | Jun 24, 2025 | Blog Posts, Exit Strategy, Scale |
Caught up this week with a founder who raised almost nothing that got a $150,000,000 M&A offer about 24 months ago Since then? Nothing, zilch — despite strong growth What happened? He's just not in a hot space anymore. — Jason ✨👾SaaStr.Ai✨ Lemkin...
by Jason Lemkin | Jun 24, 2025 | Blog Posts, Q&A |
Dear SaaStr: How Much Equity is Typically Given Out to the First 50 Employees? Typically, for the first 50 employees, you’re looking at allocating around 10%-20% of the company’s equity in total. This is usually set aside in the employee stock option pool (ESOP) early...
