From Startup to $500M CARR: How Braze’s SVP of Growth Scaled a Growth + CS Team
From startup to $500M CARR, Spencer Burke, SVP of Growth at Braze, shares how Braze scaled a growth and customer success team.
Shopify and Toast and Monday Are On Fire: There’s No “Downturn” in B2B2C
So while many in B2B2B are still struggling today — Salesforce has predicted growth will fall to single-digits — the U.S. economy overall remains very strong. So it would make sense that SaaS companies that sell primarily to customers outside of tech,...
How to Deliver a World-Class Customer Experience at Scale with Monday.com’s VP of CX (Vid + Pod)
Natalie Margolin, VP of Customer Experience at Monday.com, shares strategies and lessons learned to elevate customer experience at scale.
5 Interesting Learnings from Atlassian at $4.4 Billion in ARR
So we’ve covered Atlassian a lot on the 5 Interesting Learning series — for good reason. First, it’s a Cloud and SaaS leader we all look up to and know. And also, it’s interesting in that it straddles the line between business and developer...
Three Revenue Growth Strategies to Scale Up Customer Success with Hook
How do you leverage your customer success team to drive revenue growth? Hook’s Head of Customer, Natasha Evans, discusses 3 things to fuel revenue growth.
Sapphire Ventures: Public SaaS Companies Are Growing the Slowest Ever, But Unicorn Production Has Ramped Back Up
So a lot of good stuff has happened in SaaS recently. Many some of the first good news in a stretch. OneStream had an epic SaaS IPO at $500m ARR, growing 34%. Microsoft has epic growth across its Cloud products, and even LinkedIn saw growth accelerate to 10%+....
How Long Does It Take To IPO These Days?
So there haven’t been many IPOs since 2021 … but they are slowly coming back. Klaviyo, Rubrik and Onstream are the first 3 SaaS IPOs in years. That’s not many. But it’s enough to look at some data. And with that … how long does it take...
Overcoming the PLG Trap: Lessons from Canva’s Head of Sales & Head of EMEA
Head of Sales & Success for EMEA and Head of Strategic Sales for EMEA, share Canva’s journey from PLG to Enterprise, strategies to navigate the PLG trap.
5 Interesting Learnings from Microsoft at $260 Billion in ARR
So Microsoft is hardly a newly minted public company, the frequest focus of our 5 Interesting Learning series. But it’s become so central to Cloud the past years, and both LinkedIn and GitHub (which Microsoft acquired) are at the pulse and heart of B2B and B2D,...
7 Things the Best Sales Reps Get Right and 8 Ways the Rest Make Things Worse
SaaStr Founder and CEO Jason Lemkin shares the 7 things the best sales reps get right and the 8 ways the rest make things worse.
Okta’s Playbook to PLG, Developer Experience, and Enterprise ARR
Okta’s VP of Engineering and Senior Director of Platform Product Marketing share Okta’s playbook to PLG, developer experience, and Enterprise ARR.
10 Great Learnings on How to Scale Selling to SMBs from Yamini Rangan, CEO of HubSpot
At we gear up for 2024 SaaStr Annual, Sep 10-12 in SF Bay Area, we wanted to take a look back at some of our top speakers. Yamini Rangan, CEO of HubSpot, has been a 4x SaaStr speaker across her career, from HubSpot to DropBox and more. At SaaStr Scale, Yamini Rangan...
10 Questions Every SaaS Founder Needs to Ask Their Customers with Canvas Ventures and Casetext
Rebecca Lynn General Partner at Canvas Ventures and Jake Heller CEO at Casetext, share the top 10 questions every SaaS founder needs to ask their customers.
5 Interesting Learnings from Crowdstrike at $3.65 Billion in ARR
So many outside of cybersecurity had barely heard of Crowdstrike before … it took down a big chunk of the Internet the other day. 12-hour timelapse of American Airlines, Delta, and United plane traffic after what was likely the biggest IT outage in history...
A 5-Step Roadmap for Incoming CROs with SalesLoft CRO Mark Niemiec
Salesloft CRO Mark Niemiec shares a 5-step playbook for how to deal with market conditions and execute on your vision successfully.
SVP and GM, SaaStr
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