Blog Posts, ScaleThe $1 Billion+ ARR Club
It’s time to redefine “Unicorn”. It’s not about a billion+ valuation, as crazy high as that seemed 5 years ago. Now it’s about $1b in ARR. The above chart is…
Continue Reading
Blog Posts, ScaleEchoSign / Adobe Sign Launched 13 Years Ago Today. Lessons Learned. And Go Long.
So Facebook reminded me that 13 years ago today, we launched EchoSign.com on TechCrunch. This is a really, really long time ago in Internet time, with so many lessons learned. …
Continue Reading
Blog Posts, Exit Strategy, Scale8 Things That Change When Your Company is Acquired
This has been a year of incredible M&A, from Qualtrics $8b acquisition by SAP (wow!) to Github’s $7.5b exit to Microsoft (goodness!) to Mulesoft to Salesforce for $6.5b (wow) to…
Continue Reading
Company Culture, Hiring, Leadership, Podcasts, ScaleSaaStr Podcast #204: 2018’s Most Downloaded Episode, Claire Hughes Johnson, COO @ Stripe
Welcome to Episode 204! Today we’re showcasing our most downloaded podcast of the year! Claire Hughes Johnson is the COO @ Stripe, the new standard in online payments that handles…
Continue Reading
Human Resources, Leadership, Podcasts, Product, ScaleSaaStr Podcast #202: Karen Peacock, COO @ Intercom Shares The Most Important Metric You Probably Aren’t Tracking
Welcome to Episode 202! Karen Peacock is the COO @ Intercom, the company that provides a new and better way to acquire, engage and retain customers. To date, Intercom have raised…
Continue Reading
Career Growth & Advice, Compensation, Early, Engineering, Growth, Hiring, Leadership, SaaStr Events, Scale, VideosAttracting and Retaining the Best Engineers as You Scale with Box and Plato (Video + Transcript)
This session at SaaStr Annual 2018 featured Quang Hoang, CEO of Plato HQ and Jeffrey Queisser CoFounder and SVP, Engineering of BOX. They talk about the pyramid you need to…
Continue Reading
Company Culture, Leadership, Marketing Strategy, Podcasts, Product, ScaleSaaStr Podcast #200: Brad Birnbaum, Founder & CEO @ Kustomer Discusses The Right Way To Think About SaaS Pricing Today
Welcome to Episode 200! Brad Birnbaum is the Founder & CEO @ Kustomer, the first intelligent platform for customer experience that enables you to know everything about every customer. To date, Brad has…
Continue Reading
Blog Posts, Customer Success, Early, Featured Videos, Growth, Leadership, Product, SaaS Product Pricing, SaaStr Events, Scale, VideosOlivier Pomel, CEO of Datadog: How to Build and Sell a Product that Customers Love (Video + Transcript)
Co-Founder at Plato, Jean-Baptiste Coger (JB), held a session with CEO at Datadog, Olivier Pomel, at SaaStr Europa. Pomel focuses his talk on making your SaaS startup customer-centric. He talks…
Continue Reading
Marketing, Podcasts, ScaleSaaStr Podcast #197: Cristina Cordova, Biz Dev & Partnerships / Stripe Discusses When Is The Right Time, What is The Right Partnership
Welcome to Episode 197! Cristina Cordova leads the Payments Partnerships and Platform Partnerships teams at Stripe, the new standard in online payments that handles billions of dollars of business every year…
Continue Reading
Blog Posts, Customer Success, Customer Success, Growth, Hiring, Product, SaaStr Events, Scale, VideosBest Practices in Customer Success in 2018: Maximizing Revenue, NPS and Happiness (Video + Transcript)
This session with leaders in the customer success space discusses best practices for your customer success teams in 2018. They talk about when to hire your VP of Customer Success,…
Continue Reading
Company Culture, Hiring, Leadership, Podcasts, ScaleSaaStr Podcast #196: Claire Hughes Johnson, COO @ Stripe Discusses How To Hire Quality Teams At Scale
Welcome to Episode 196! Claire Hughes Johnson is the COO @ Stripe, the new standard in online payments that handles billions of dollars of business every year for forward-thinking businesses around…
Continue Reading
Blog Posts, Company Culture, Early, Growth, Hiring, Human Resources, International Expansion, Leadership, Product, SaaStr Events, Scale, VideosBuild A Culture That Scales: Lessons from Algolia, Glassdoor’s Highest Rated SaaS Company
This fireside chat with, Nicolas Dessaigne, CEO @ Algolia and Edith Harbaugh, Co-Founder & CEO @ Launch Darkly, discusses building a culture that scales. In the early days, Nicolas mentions…
Continue Reading
Blog Posts, Exit Strategy, Growth, ScaleWhere Are The Top 10 Salesforce AppExchange Apps of 2010 Today?
What’s the value of being a First Mover in SaaS? There’s clearly value there. But exactly how much? How often do first movers just dominate the world? I stumbled onto…
Continue Reading
Blog Posts, Growth, Metrics, Product, SaaStr Events, Scale, VideosSaaS Metrics Masterclass: Key Business Metrics, Pricing Strategies and Billing Models with Stripe (Video + Transcript)
Didn’t get the chance to fly out to Paris for SaaStr Europa earlier this year? Check out this session with Guillaume Princen, Head of France and Southern Europe @ Stripe,…
Continue Reading