The Real Data on AI Agents: What 1 Trillion Tokens a Day Reveals with OpenRouter’s COO
Chris Clark, Co-Founder and COO of Open Router, sits at one of the most unique vantage points in AI — running the world’s largest AI gateway, processing over a trillion tokens per day across 70+ providers. Here’s what he’s actually seeing in the...
Dear SaaStr: A Big Customer Paid But Doesn’t Use Our Product. Should I Count Them as Churned?
Dear SaaStr:  A big customer payed for a year but doesn’t use the product. Should I just mark them as churned? No. Don’t necessarily count a big customer out that hasn’t deployed … yet.  Instead, what you should try to do is renew them, especially...
Our Annual CRO + CEO Summit Is Back May 12: Share The Best Learnings on AI + GTM With Other Top CROs and CEOs
Every year at SaaStr AI Annual, we run one event-within-the-event that consistently gets some of the best feedback of anything we do. The SaaStr CRO + CEO Summit. It’s back for 2026 — invite-only, capped at 100 CROs and 100 CEOs, and this year the conversation...
SaaS Markets Have Crashed in 2026. But Is Private Credit the Even Bigger Risk?
We all know software stocks have entered a bear market in 2026. But the debt side of software might end up being a much bigger deal. IGV is down 23%+ year-to-date. $285 billion in market cap wiped out in a single day. Software P/S ratios compressed from 9x to 6x —...
Gartner Down 71%. Forrester Worth $105M. What That Tells Us About B2B Spend Right Now.
If you want to know how B2B marketing and IT spend is really doing — not the narrative, not the vibes — look at the two companies that literally exist to sell into those budgets: Gartner and Forrester. Both just reported their Q4 2025 / full year results. And the...
Dear SaaStr: When Is It Worth Enforcing an Autorenewal Clause if the Customer Doesn’t Want to Pay?
Dear SaaStr: When Is It Worth Enforcing an Autorenewal Clause if the Customer Doesn’t Want to Pay? Dear SaaStr: When Is It Worth Enforcing an Auto-Renewal Clause if the Customer Doesn’t Want to Pay? Never. Just turn it off. Auto-renewal clauses are absolutely...
20VC x SaaStr: Anthropic Raises $30B, The B2B Software Gravity Well, and Why Corporate America Is Willing AI Into Existence
With Harry Stebbings, Jason Lemkin, and Rory O’Driscoll Anthropic raises $30 billion at a $380 billion post-money. Thrive closes a $10 billion fund the same week. OpenClaw’s creator joins OpenAI. Workday’s founder comes back. And public B2B software...
Figma Just Hit $304M in a Single Quarter. Growing 40%. And Just Like That — SaaS is Back.
A lot of people counted Figma out after the Adobe deal collapsed. And then again as the stock price fell again and again post-IPO. They were wrong. Figma just reported Q4 2025 earnings, and the numbers are genuinely remarkable — not just for a design tool company,...
Debt Isn’t Free: What Every B2B Founder Needs to Learn from Divvy Homes’ $1 Billion Exit Where Founders and Most VCs Got $0
Divvy Homes just sold to Brookfield Properties for $1 billion. The founders got $0. The employees got $0. Even most of the venture investors got $0. A billion-dollar exit. Zero for the people who built it. A company that once had a $2.3 billion valuation, that raised...
When The #1 Sales Rep Stumbles
So several times now I’ve seen the #1 sales rep that was just crushing it for quarter after quarter … then a few years down the road … later become one of the lowest performers.  From #1 to the bottom of the leaderboard.  And the fall often happens pretty quickly,...
Shopify is Growing 30% at $11.6 Billion. The Stock is Down -28%. Is Nothing Good Enough Right Now?
Shopify remains on a total tear. The company just posted: 30% revenue growth at $11.6 billion $2 billion in free cash flow GMV accelerating to +29%, and guided Q1 to grow in the low 30s — above what Wall Street expected. They even announced a $2 billion buyback. And...
The 90/10 Rule for AI Agents, A Deep Dive: When To Replace Paid SaaS Tools With a Vibe-Coded Apps. And When Not To.
We’re now nine months into running SaaStr AI as three humans, one dog, and 20+ AI agents. We’ve vibe-coded 8+ apps into production. We’ve bought dozens of third-party AI tools. And in the last two weeks alone, we built two new apps — one...
The 9 Qualities of a Great Sales Rep
Dear SaaStr: What qualities do the great salespeople have? When I'm ready to buy, A great sales rep makes it easier. And better. And gets all my questions answered. A mediocre rep just makes it harder. — Jason ✨👾SaaStr.Ai✨ Lemkin (@jasonlk) April 2, 2022 A...
The 2x ARR Club: Don’t Let It Be You
There’s a new club in B2B nobody wants to join. It was there before, this club, but it’s gotten even more members since the SaaS Crash of 2026. A growing cohort of public B2B companies — not one or two, but twelve or more — are trading below 2.5x revenue....
Founder SaaStr
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