Blog Posts, Customer Success, Customer Success, Featured Videos, Podcasts, Product, Videos
Whether your SaaS business has two clients or two thousand, the leaders of Dataiku guide you to giving them the best customer experience possible.
Blog Posts, Exit Strategy, Scale
There’s been a run of incredible M&A, from Salesforce buying Slack for $27B, to Qualtrics’ $8b acquisition by SAP (and later IPO at $20b+), to Github’s $7.5b exit to Microsoft…
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Blog Posts, Marketing, Sales
They’ve been saying emails dead for about a decade. Yet it’s still our number once channel by far, as well. — James Ketchell (@jamesketchell) August 30, 2020 One thing almost…
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Blog Posts, Customer Success, Customer Success, Growth
The other day, I had an experience I’ve never had in 14 years of building and buying SaaS: I became That Angry Customer. Really, an Angry Ex-Customer. I don’t have…
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Blog Posts
Top SaaStr blog posts and videos for the week of January 16, 2022
Blog Posts, Exit Strategy, Growth
Q: Dear SaaStr: How Much Does The VC On My Board Make If We Sell for 1 Billion? A lot, yes. But often not as much as you might think….
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Blog Posts, Fundraising, Scale
So every day there are more and more massive funding rounds But where does all that money >come from<? 1/ From "Limited Partners", the ones that give VCs $ to…
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Blog Posts, Fundraising, Growth, Q&A
Q: Dear SaaStr: When Can Angel Investors Sell Their Shares? There’s isn’t that much “liquidity” for startup shares — but there is a lot more than there used to be. …
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Blog Posts, Customer Success, Marketing
Salesforce likes to talk about “Customers for Life”, and while that’s sort of catchy, it’s a little hard to grok what it really means. It finally sunk in for me…
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Blog Posts, Featured Podcasts, Featured Videos, Marketing, Marketing, Podcasts, Videos
Datadog CMO Alex Rosemblat shares his hard-won secret after eight years of leading his company’s marketing: Slow and steady wins the marketing channel race. Read on to learn Rosemblat’s pacing and methodology for achieving your most critical marketing goals, one channel at a time.
Blog Posts, Scale
The late-stage VC firm Meritech put together its annual SaaS report here and it slices the data in a few interesting ways. A few tidbits of particular interest: 1. The…
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Blog Posts, Exit, Exit Strategy, Leadership
A little while back I had coffee with a very successful VC and we chatted about our views of what’s happening in SaaS. Â The things we are both interested in…
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Blog Posts, Customer Success, Growth, Sales
On both SaaStr University and Twitter, we had 30+ founders, CEOs and execs share their top, tough learnings from losing one of their top customers. There are some great teachable…
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Blog Posts, Featured Podcasts, Featured Videos, Podcasts, Sales, Sales, Videos
Heather Akuiyibo, VP of Sales at Databricks, shares her four adaptable frameworks for high-performing sales teams and how those frameworks helped Databricks’ sales teams succeed.
Blog Posts
The world has changed and so has SaaStr!! We’re sticking with SaaStr Annual in the late Summer again in 2022, 100% outdoors, 100% open-air and 100% triple-vaccinated! The open air,…
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