The Top 3 Criteria for Hiring Your First Head of Sales
We’ve talked a lot on SaaStr about hiring that first VP of Sales. But what if you can’t find the right person, and you’ve spent months looking. What risks should…
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Blog Posts, Growth, SalesWhat’s Your Loss Rate? You Really Should Know.
A ways back on SaaStr, we wrote a classic post, Beware of the Confidence of High Win Rates. It’s something I see again and again, especially below $2m in ARR…
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Blog Posts, SaaStr EventsTop 5 Reasons to Come to the SaaStr Annual 2019
There’s something really magical that happens when you gather with your peers. People with the same interests, the same challenges, the same unknowns. Folks who not only understand you, but…
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Blog Posts, Early, Sales, Sales Strategy7 Of The Most Common Mistakes Made Building Your First Sales Team
Building your first sales team will be an endless series of mistakes. It’s OK. Plan for me. But there are a few avoidable, key mistakes I see start-ups making >…
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Blog Posts, SaaStr EventsNew This Year at Annual! SaaStr Nights! 10 Venues. 4 City Blocks. 100% All Fun.
We’ve worked out a formula the past 5 years at SaaStr Annual.com, with a “Big Party” for everyone on Wednesday night, and break-out parties on Tuesday night, and smaller evening…
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Blog Posts, Growth, Sales StrategyHow to Close More Revenue Today — With The Leads You Already Have. Use The “3 L’s”.
If you’re past $4m-$5m or so in revenue, this post isn’t for you. You’ll have figured this out, at least mostly. But if you are on either side of $1m…
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Blog Posts, Growth, Product, Q&A, SalesFour Simple Tips to Increase Pricing. Without Angering Your Customers.
One simple thought: earn it. First, plan to increase pricing in general once a year, each year. How much? Well, that will depend on how much additional value you’ve added…
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Blog Posts, Customer Success, Early, Featured Videos, Growth, Leadership, Product, SaaS Product Pricing, SaaStr Events, Scale, VideosOlivier Pomel, CEO of Datadog: How to Build and Sell a Product that Customers Love (Video + Transcript)
Co-Founder at Plato, Jean-Baptiste Coger (JB), held a session with CEO at Datadog, Olivier Pomel, at SaaStr Europa. Pomel focuses his talk on making your SaaS startup customer-centric. He talks…
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Blog Posts, Customer Success, Customer Success, Growth, Hiring, Product, SaaStr Events, Scale, VideosBest Practices in Customer Success in 2018: Maximizing Revenue, NPS and Happiness (Video + Transcript)
This session with leaders in the customer success space discusses best practices for your customer success teams in 2018. They talk about when to hire your VP of Customer Success,…
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Blog Posts, Early, Featured Posts, LeadershipGrowing, But Too Slowly? Try Micromilestones
When I was CEO at EchoSign, I made a big strategic error in Year 1. I set an insane plan of going from $0m to $2m in ARR in our…
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Sponsored PostsWhy Managing Subscriptions in Apple iOS is So Hard
iOS Subscriptions are Hard The unreasonable difficulty of implementing iOS subscriptions Subscriptions provide developers a better way to make money. Building an audience of paying subscribers not only generates more revenue, but…
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Blog Posts, Growth, Sales11 Things That Set The Best Salesteams Apart From The Rest
The best salesteams seem to just do amazing things together. What differentiates them? Well, they do tend to work at some of the best companies, so there is that. But…
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Blog Posts, Company Culture, Early, Growth, Hiring, Human Resources, International Expansion, Leadership, Product, SaaStr Events, Scale, VideosBuild A Culture That Scales: Lessons from Algolia, Glassdoor’s Highest Rated SaaS Company
This fireside chat with, Nicolas Dessaigne, CEO @ Algolia and Edith Harbaugh, Co-Founder & CEO @ Launch Darkly, discusses building a culture that scales. In the early days, Nicolas mentions…
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Blog Posts, Early, SalesYou Have to Train Reps 3-10. They Won’t Train Themselves.
There’s a slide I see again and again from start-ups: 2 of the early sales reps are at 100% of quota, sometimes 150%-200%. And 8 others? 10%-40%. What’s happening here? …
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