An AI Deep Dive with Lightspeed and Typeface: Embracing the Potential, Addressing the Challenges

An AI Deep Dive with Lightspeed and Typeface: Embracing the Potential, Addressing the Challenges

Alex Kayyal and Julie Kainz, Partners at Lightspeed, shared at SaaStr Annual a framework they developed around how to think about this new era of Artificial Intelligence in SaaS, what opportunities are out there for startups, and how to think about incumbents. Together with Abhay Parasnis, founder and CEO of Typeface, they chat about what it looks like to be a builder at the forefront of Generative AI.

Customer Success In The Era Of Efficiency: A Deep Dive With HubSpot, ChurnZero and SaaStr

Customer Success In The Era Of Efficiency: A Deep Dive With HubSpot, ChurnZero and SaaStr

Today we’re focusing on actionable insights you can use to drive down churn with customer success in today’s new era of SaaS efficiency. You Mon Tsang, CEO and co-founder of ChurnZero, Colleen O’Sullivan, VP of Integrated Customer Experience at Hubspot, and Jason Lemkin, SaaStr founder and CEO, give their take on where the customer success industry is headed and shares data from the Customer Success Leadership Study done by ChurnZero at the close of 2023.

How to Build Out Your SDR Function in 2024 with Sam Blond, Partner at Founders Fund and Host of SaaStr CRO Confidential

How to Build Out Your SDR Function in 2024 with Sam Blond, Partner at Founders Fund and Host of SaaStr CRO Confidential

How do you build out a Sales Development (SDR) function at your SaaS company? Sam Blond, Partner at Founders Fund and host of SaaStr’s CRO Confidential shares his advice for building an SDR function in 2024 based on his experience as CRO at Brex. 

We’ll cover everything from setup to efficiencies in setting up an SDR function, including:

*The benefits of SDR
*When to hire your first SDR
*Who to hire
*How to measure performance
*Scaling the team 
*Trends in outbound

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