66% of You Feel More Burnt Out Than Ever. A Few Things That Don’t Actually Seem to Help.
So I have a ton of empathy overall for the journey in SaaS. It’s a long, 7-10 year journey to really build anything big, minimum. But empathy for burnout? Sort of. I do have empathy for founders, execs and ICs that truly left nothing on the field for 3, 4, 5...
The #1 Most Important Thing You Can Do With Your Leads: Implement an SLA
Dear SaaStr: “What should your sales team do with marketing qualified leads? Follow-up. There will be a lot of spirited debate between marketing + sales in the lead hand-off process. Do you have MQLs and then … SALs? (Sales Accepted Leads)? Does sales get to...
It’s Just Better If Your VCs All Trust Each Other (Updated)
You’re life as a founder will be from 5%-50% easier if your VCs all trust each other It’s at least worth trying to end up with a syndicate like that — Jason ✨Be Kind✨ Lemkin ???????? (@jasonlk) December 20, 2023 I’ve been investing long enough —...
Top SaaStr Content for the Week: Databricks, Zoom, and Okta’s CMOs, Gainsight and SaaStr’s CEO and lots more!
The top SaaStr content you might have missed for the week January 14th, 2023.
Dear SaaStr: We Just Raised a VC Round. Now Everyone Wants Big Raises. What Do I Do?
Dear SaaStr: As the CEO of a startup, what should I tell my employees who keep asking for raises after they realized we just raised a new round of funding? Two meta-thoughts: First, you have to decide if you are going to “hold the line on burn” after a fundraising. If...
When You Fall Out of Product-Market Fit
I’ve been investing long enough now to see start-ups fall out of product-market fit. When we started blogging on SaaStr.com a decade back (!), I didn’t really think this happened. I thought folks got out-sold, lost to the competition, and even failed to...
Don’t Be a “Woe is Me” Founder. That’s Always a Recipe for Failure.
This is the time of year when I have a few “Woe is Me” conversations with founders: “It’s so hard” “It’s not our fault” “Well, we’ll try” “No one wants our product” There’s always...
5 Predictions about the Future of Customer Success in 2024 with Gainsight CEO Nick Mehta and SaaStr CEO Jason Lemkin
Is it the end of an era for customer success in SaaS? SaaStr CEO Nick Mehta joins SaaStr CEO and Founder Jason Lemkin to share their prediction for 2024.
3 Reasons 2024 Has To Be Better Than 2023
So a question I get a lot from folks is “How Will 2024 Be?” — mostly from folks who had a tougher 2023. Now let’s be clear. 2023 wasn’t hard for everyone: First, it was mainly hard for folks that sold into “tech”, broadly...
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