One Way to Build a Great AI Agent: Just Start With a Dashboard, Then Add the Agent
You can buy an AI agent to get started. There are great ones out there, and that’s a perfectly fine place to begin. You can see our full AI Agent stack here, and just copy us. But if you want to build your own, here’s one simpler way to just … get...
SaaStr AI App of the Week: Willingness to Pay. The Pricing Firm B2B + AI Companies Call When Per-Seat Stops Working
Our AI App of the Week this week … isn’t quite an AI app. But it’s a service that solves one of the toughest problems in B2B + AI today: how to price. The Bottom Line: Willingness to Pay is Ulrik Lehrskov-Schmidt’s pricing consultancy, and...
5 Interesting Learnings from Vertical B2B Leader ServiceTitan at $1B+ in ARR. Not Slowing Down, Growing 25%, Fintech Growing Fastest, 110% NRR
ServiceTitan has somewhat quietly become one of the most important vertical software stories of the past decade. It sells an end-to-end operating system to the trades: HVAC, plumbing, electrical, roofing, garage doors. And it just crossed a $1B revenue run rate the...
The Builder’s Economy: 10 Metrics from ICONIQ’s Newest 2026 State of AI Report
ICONIQ just released the third edition of its State of AI report, subtitled “The Builder’s Economy,” built on a Q2 2026 survey of roughly 305 executives at software companies building AI products. The thesis moved in six months. The January edition...
Dear SaaStr: How Do We Reduce Churn?
Dear SaaStr: How Do We Reduce Churn? Churn is one of the most critical metrics in software. Maybe really the most critical in the end. With too much churn … in the end, it just doesn’t compound. It’s the silent killer of growth. You can’t scale...
20VC x SaaStr: Washington Lifts the Fable 5 Ban, Sam Floats Handing the Government 5%, and Why Every Tech Giant Is Racing to Become the Next IBM
With Harry Stebbings, Jason Lemkin, and Rory O’Driscoll We’re back in the studio. Or at least the Riverside. On the docket this week: Washington lifting the 19-day Fable 5 ban and what a structured pre-approval process means for shipping models going...
How Gamma Hit $100M ARR With a Team of 50: CEO Grant Lee’s Top 4 Lessons. And Top 5 Mistakes
Gamma is the anti-PowerPoint. Grant Lee and two former Optimizely colleagues set out to kill the blank page problem, and five years later they’re at $100M ARR, 50 million users, and 600,000 paying subscribers. Profitably. With a team of 50. They did the bulk of...
Dear SaaStr: Our VC Is Encouraging Us to Hire Aggressively and Increase the Burn Rate. Should We Listen to Them?
Dear SaaStr: Our VC Is Encouraging Us to Hire Aggressively and Increase the Burn Rate. Should We Listen to Them? In my experience, about 66-70% of the time this is bad advice, especially if it is coming from a Very Large VC. Not always. But more often than not. Why?...
Your Agents Should Beat Your Best Reps, Not Match Them. And 14 Other Hard Truths About B2B + AI Today, From Our SaaStr AI Annual AMA
We closed out SaaStr AI 2026 with our deep dive AMA, and the theme this year: software is the least static it has ever been. The products we run change more in a month now than they used to in years. The old playbooks work but they are just … too slow. Planning...
Should You Discount to Save a Renewal? The NRR Trap Says No. You Probably Should Anyway.
The Discount That Would’ve Kept Us So we’re going to churn off Adobe Marketo. The irony: I was one of the first 10 Marketo customers. Ever. I’ve been a customer (with a break) for goodness, the better part of two decades. And a reference account for...
Dear SaaStr: What Happens if One Founder Wants to Quit When the Startup Has Just Raised VC Funding?
Dear SaaStr: What Happens if One Founder Wants to Quit When the Startup Has Just Raised VC Funding? This, unfortunately, is more common that you might think. First, be completely upfront with your investors immediately. As tough as this may be, it’s not the...
5 Simple Reasons We Won’t All Vibe Code Our Own HubSpot or Salesforce
Someone on X this week made a claim that has truth in, but also radically overstates things: “I’ve built AI agents that do everything HubSpot would have done for me and more. And I’m not technically inclined.” I believe him. Because we’ve...
Dear SaaStr: From 0 to $10m ARR, At What Point Do We Start Hiring and Whom?
Dear SaaStr: From 0 to $10m ARR, At What Point Do We Start Hiring and Whom? From $0 to $10M ARR, every hire has an outsized impact, and there’s little to no redundancy. So timing and prioritization are critical. Here’s how I’d break it down: $0 to $1M ARR:...
By Year-End, Anthropic Will Out-Earn Every Public Software Company Except Microsoft
Our jaws drop at Anthropic’s growth rate, and its valuation. But sometimes we can lose sight of just how big it already is … versus everyone else in software. Anthropic exited 2025 at roughly $9 billion in run-rate revenue. By February 2026 it was $14...
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