Dear SaaStr: In a Difficult Situation, Is It Better to Quit or Be Fired?
Dear SaaStr: In a Difficult Situation, Is It Better to Quit or Be Fired? The best outcome by far is to talk about it calmly, give plenty of notice, and quietly agree to move on. In 30 days, in 10 days, in 1 days … whatever is best for the company. Even if you really...
Dear SaaStr: How You Deal With Long Sales Cycles, E.g. 7-8+ Months?
Dear SaaStr: How You Deal With Long Sales Cycles, E.g. 7-8+ Months? A few things: First, you have to get Zen. You cannot force 9 month sales cycles into 9 days. You can bring them in a bit — but not that much. You cannot force Fortune 500 companies to buy six...
50+ of The Best Chief Product Officers, VPs of Product and More at 2024 SaaStr Annual!!
This 2024 SaaStr Annual Sep 10-12 in SF Bay is ending up with our highest concentration of Product leaders ever. Just some of the epic ones presenting, speaking, and/or doing braindates, workshops and/or mentorship sessions: SVP Product, GitHub VP Design, Ramp CPO,...
BVP: The Top Unicorns Are Still Raising at 23x ARR
So there’s a curious thing anyone close to venture capital fundraising and rounds is seeing today: Valuations for Hot VC Deals remain far higher than pre-March 2020 … even though growth for the overall public SaaS and Cloud companies has slowed to … all time lows. The...From Startup to $500M CARR: How Braze’s SVP of Growth Scaled a Growth + CS Team
From startup to $500M CARR, Spencer Burke, SVP of Growth at Braze, shares how Braze scaled a growth and customer success team.
Dear SaaStr: How Do Startups with 3+ Founders Structure Their Board of Directors?
Dear SaaStr: How do startups with 3+ founders often structure the Board of Directors to prepare for a Series A financing? Most traditional VCs will prefer 2 “Common” seats after the Series A. That typically would be the Founder-CEO and one other founder. Three would...
Shopify and Toast and Monday Are On Fire: There’s No “Downturn” in B2B2C
So while many in B2B2B are still struggling today — Salesforce has predicted growth will fall to single-digits — the U.S. economy overall remains very strong. So it would make sense that SaaS companies that sell primarily to customers outside of tech,...
Dear SaaStr: What Can You Do Once You’ve Been Offered a Term Sheet to Make the Deal Competitive?
Dear SaaStr: What can you do once you’ve been offered a term sheet to make the deal competitive? It’s not that complicated. You generally have one option: let everyone else you are already talking to … know you have a term sheet. It’s great you have a term...How to Deliver a World-Class Customer Experience at Scale with Monday.com’s VP of CX (Vid + Pod)
Natalie Margolin, VP of Customer Experience at Monday.com, shares strategies and lessons learned to elevate customer experience at scale.