A Simple 4 Part Test to Know If You’ve Hired the Right VP
Did you hire a good enough VP? 4 part test: – who great did they hire in the first 60 days?– did their #1 key metric improve?– did they take part of the job off your plate?– does the team believe? If they don't pass the 4 part test, they...
Top SaaStr Content for the Week: SaaStr Europa Stage A Live Sessions, Wiz’s CRO, and lots more!
The top SaaStr content you might have missed for the week of June 11th, 2023.
CLTV: Important. But Not the North Star Metric It Used To Be.
Q: What is customer lifetime value, and why is it important? It might not be that important. CLTV is critical (of course), but it has become less useful as a planning tool over time in SaaS. In the early days of SaaS, we all focused on Customer Lifetime Value. In B2C...
Dear SaaStr: Do VCs Want To Talk To Senior Execs That Quit a Portfolio Company?
Dear SaaStr: Do VCs Want To Talk To Senior Execs That Quit a Portfolio Company? Generally, if the issues are around: harassment or any inappropriate conduct, or fraud or misleading financials, etc, or something else that is wrong legally, ethically, morally,...
If You’re Raising Prices — Did You Raise Value More?
If you do raise prices, how about also adding more value than price increase? E.g., add: – More great features– Close feature gaps– Better support– New integrations, partners– Better API, security– New stakeholders, dashboards,...
Dear SaaStr: Can Founders Force a Reluctant VC to Exit (Assuming There is a Reasonable Return for All)?
Dear SaaStr: Can Founders Force a Reluctant VC to Exit (Assuming There is a Reasonable Return for All)? Sort of. Generally speaking, there is no legal or contractual way to make a VC sell / exit. There can be some exceptions, but usually there are no “drag along” or...
About 70% of SaaS Public Companies Are New Versions of Existing Categories of Software (Updated)
Top advantages to being a first mover: – No roadmap– Tiny market– Customers aren’t sure– Limited legitimacy– Never budgeted– VCs don’t get it– Many VPs don’t get it– Tiny TAM at first– Seems minor to many–...
Dear SaaStr: Is It Normal to Feel Like a Pest When Prospecting for Customers for a Startup?
Dear SaaStr: Is It Normal to Feel Like a Pest When Prospecting for Customers for a Startup? Yes — at least at first. Especially if you haven’t done a lot of sales yourself. Boy, sales is hard. It’s being told No a lot. It’s having literal, or virtual, doors shut...