VCs Run Out of Money (Sort of). Here’s How & What That Means.
As the number of Cloud and SaaS IPOs increase, each one becomes a little case study. We’ve looked at many of them in our 5 Interesting Learnings series. And one thing we can see is that many big successes were far from overnight success stories: It took UiPath...
5 Metrics Every SaaS Company Should Care About In Any Market Environment with Salesforce Ventures Investor Jessica Bartos (Video)
The current public market environment might look like a great SaaS crash for many people. In reality, it’s not a crash. It’s a leveling out from a period of explosive growth. As things appear to slow, how do we get back to the fundamentals, find the things that are...
Want Happy Customers? Implement the 5-Visits-Plus-2-Badges Rule. For Your Customer Success Team — And You. (Updated)
If you are a SaaStr reader, you’ll know how passionate I am about Customer Success, since Day 1. For one simple reason: Second Order Revenue. Upsells. Renewals. Word-of-Mouth. Champion Change. What it all means is that if you do it right, you’ll make 6x or...How the Magic of IRL Drives Growth & Revenue: 5 Tactics to Implement Your Own IRL Strategy with TravelPerk COO Huw Slater + CPO Sally Sourbron (Video)
The way we work has changed. A rapid rise in remote work has led to broader talent pools and hiring options for companies and greater flexibility for employees. With office life forever changed, how can companies use in-person face time most effectively? In this...
Top SaaStr Content for the Week: Modern Health’s SVP of Sales, DigitalOcean’s CPO, Workshop Wednesday, WP Engine’s Founder and more!
The top SaaStr content you might have missed for the week of February 12th, 2023.
You Just Gotta Push Through the Tough Times. It Always Pays Off.
I know it may not be what you want to hear But the answer to how to get through tougher times is generally to work even harder At least for a while — Jason ✨????????SaaStr LDN June 4-5✨ Lemkin (@jasonlk) February 11, 2023 Dear SaaStr: What Do Low Times...
The Real, Simple Reason SaaS Execs Get Fired
Dear SaaStr: What are some common reasons that CEOs and other top executives are fired? Ironically, it is rarely for missing the plan — at least at start-ups. Rather, execs and CEOs are fired for (x) hiding that they are missing their plan, and (y) blaming others. The...
A Few Types of Senior Hires You’d Think Would Work Out … That Don’t
Founders never get “too senior” to do the actual work They’ll always do it, Day 1 or Day 1000 This is often why we struggle with VPs that won’t. And make mishires here. We just assume they will. — Jason ✨Be Kind✨ Lemkin (@jasonlk) April 6, 2023 We’ve...