by Amelia Ibarra | Aug 5, 2024 | Blog Posts, Customer Success, Customer Success, Early, Growth, Scale |
How do you leverage your customer success team to drive revenue growth? Hook’s Head of Customer, Natasha Evans, discusses 3 things to fuel revenue growth.
by Amelia Ibarra | Jul 25, 2024 | Blog Posts, Customer Success, Customer Success, Early, Growth, Leadership, Marketing, Metrics, Sales, Scale |
Rebecca Lynn General Partner at Canvas Ventures and Jake Heller CEO at Casetext, share the top 10 questions every SaaS founder needs to ask their customers.
by Amelia Ibarra | Jul 5, 2024 | Artificial Intelligence (AI), Blog Posts, Customer Success, Early, Growth, Leadership, Marketing, Marketing, Metrics, Sales, Sales |
What are the biggest GTM mistakes founders make? SaaStr’s Founder and CEO Jason Lemkin shares the top 10 mistakes founders make again and again.
by Amelia Ibarra | Jul 1, 2024 | Blog Posts, Customer Success, Customer Success, Early, Growth, Leadership, Marketing, Marketing, Product, Sales, Sales, Scale |
Thoropass CRO Bryan Caplin and Head of Demand Generation Jenna Keegan share when you should move upmarket and 5 tips for how to move upmarket successfully.
by Amelia Ibarra | Jun 28, 2024 | Artificial Intelligence (AI), Blog Posts, Customer Success, Customer Success, Early, Sales, Sales |
OpenAI’s Dominic Grill and Retool’s Eleanor Dorfman, answer some of the most pressing questions from Harry Stebbings, Founder at 20VC.
by Amelia Ibarra | Jun 20, 2024 | Artificial Intelligence (AI), Blog Posts, Customer Success, Early, Growth, Sales, Scale |
Dawn Herndon, VP of EMEA at IBM, shares how AI can accelerate your business and the different factors you need to consider as you build products.
by Jason Lemkin | Jun 14, 2024 | Blog Posts, Customer Success, Marketing |
Events and trade shows. They’re back, but they’re expensive. At all but the biggest and best, you don’t get enough booth traffic. The folks that do come by are often too junior. It sucks up days at a time. The air is convention-center nasty...
by Amelia Ibarra | May 28, 2024 | Artificial Intelligence (AI), Blog Posts, Customer Success, Customer Success, Early, Growth, Hiring, Leadership, Marketing, Marketing, Sales, Sales, Workshop Wednesdays |
SaaStr CEO Jason Lemkin walks through the Top 10 GTM Mistakes Founders Make Today when and some cheat codes to avoid them.
by Amelia Ibarra | May 25, 2024 | Blog Posts, Customer Success, Customer Success, Early, Growth, Marketing, Product, Sales, Sales, Scale |
Cloudinary VP of Developer Experience Sanjay Sarathy shares 5 Lessons Learned When Scaling Product-Led Growth and Sales Motions Beyond $100M
by Jason Lemkin | May 21, 2024 | Blog Posts, Customer Success |
So G2 put out a survey and report on customer success recently that was an eye-opener: 67% of CS execs report having a sales quota 53% of CS execs now view their job as primarily a sales role Now some of this may be semantics. Business software companies have had...
by Amelia Ibarra | May 15, 2024 | Blog Posts, Customer Success, Customer Success, Early, Metrics, Sales |
RevenueCat’s CEO, Jacob Eiting, and Growth Advocate, David Barnard, share their annual State of Subscription Apps report.
by Jason Lemkin | Apr 23, 2024 | Blog Posts, Customer Success, Customer Success, Fundraising, Growth, Hiring, Product |
A little while back on LinkedIn and Twitter we put together a list of things that later, once you are successful, even very successful, you’ll regret. It got a lot of engagement from the SaaS veterans out there, so I thought it would be worth digging in more on...
by Jason Lemkin | Mar 31, 2024 | Blog Posts, Customer Success, Growth |
You think your Big Co Customers are old & established,And you are new & tiny Yes it's true But as the years go by, you'll still be thereAnd your champions at the BigCos will move on You have to re-sell Big Customers every 2 years or so — Jason...
by Jason Lemkin | Feb 23, 2024 | Blog Posts, Customer Success, Customer Success, Growth |
So there’s kind of a mean exercise I do at board meetings. It doesn’t sound mean, I do it very kindly. But I’ll be honest, it’s a bit of a trick question. A VP of Sales will do a deal review and talk about how they closed a new epic logo for a small initial deal that...
by Gretchen DeKnikker | Feb 17, 2024 | Blog Posts, Customer Success, SaaS Product Pricing, Videos |
As we gear up for SaaStr Europa 2024 in London on 4-5 June and SaaStr Annual 2024 in the SF Bay Area on September 10-12, we wanted to take a look back at some of our most iconic speakers and sessions from over the year, that we can still learn from today. Back at the...