by Jason Lemkin | Aug 25, 2020 | Blog Posts, Customer Success, Q&A |
Q: What is more important, getting new customers or customer retention? It’s a trick question, of course — the crazy high net negative churn of top SaaS companies means that of course retention matters more than new customers. If you have 140% net revenue retention...
by Jason Lemkin | Aug 25, 2020 | Blog Posts |
SF, SF, SF, San Mateo https://t.co/gINrQt9sif — Sundeep Peechu (@speechu) November 19, 2020 So we are how many months into this? I’m not even sure anymore. And of the CEOs I’ve invested in who aren’t originally in the Bay Area, I’d say...
by Amelia Ibarra | Aug 22, 2020 | Company Culture, Early, Marketing, Podcasts, Sales |
Ep. 365: The Office of the Future, How Everything’s Changed and What 2021 Will be Like with Justin Bedecarre, CEO @ HelloOffice and Jen Nguyen, Founding Partner @ TEAMWERC Centralized HQs with all the perks and amenities “under one roof” have traditionally been...
by Jason Lemkin | Aug 21, 2020 | Blog Posts, Fundraising, Q&A |
Q: “How long will it take VC to reply to emails? Once a VC finds a deal they really want — they move fast. They hunt, and close, just a few deals they really want each year. Each individual VC partner typically only does 1-3 deals a year. So when they find...
by Amelia Ibarra | Aug 21, 2020 | Blog Posts, SaaStr Events |
The time has arrived. Following much anticipation, we just released the full speaker lineup and agenda for SaaStr Annual at Home, taking place very soon on Sept 2-3. I’m super proud of the team for putting together this gathering for 50,000 community members...
by Amelia Ibarra | Aug 20, 2020 | Company Culture, Early, Hiring, Podcasts, Sales, Sales |
Ep. 343: Kyle Parrish is the Head of Sales @ Figma, the company that helps teams create, test and ship better designs from start to finish. To date the company has raised over $132M in financing from some of the best in the business including Sequoia, a16z, Index,...
by Jason Lemkin | Aug 20, 2020 | Blog Posts, Marketing |
When LinkedIn added a feed a few years back, it looked like a copycat of Facebook. And perhaps it was, just one full of a ton of B2B product commercials (at least for me). Fast forward to today, though, and LinkedIn is about to pass Twitter as our #1 source of...
by Team SaaStr | Aug 19, 2020 | Blog Posts, Leadership, SaaStr Events, Scale, Videos
Portag3 Ventures Partner Chris O’Neill discusses leadership and teamwork lessons he’s picked up in his career through a hobby and a metaphor of sailing. Chris O’Neill | Partner @ Portag3 Ventures I’m thrilled to be with you here today,...
by Jason Lemkin | Aug 19, 2020 | Blog Posts, Exit Strategy, Growth, Q&A |
Q: Which merger and acquisition trends, if any, do you expect to unfold in the next 12 months? I expect more mega-mergers: $2b-$10b+ deals. Why? These are the Best of Time in Cloud and SaaS, as odd as that still seems. Multiples and share prices are at all time...
by Jason Lemkin | Aug 16, 2020 | Blog Posts, Fundraising, Q&A |
Q: How is Venture Capital difference since Covid-19? At first — and only briefly — things slowed way back. Portfolios in many cases were hit hard, with startups in travel, events, fitness, etc. hit hard, and VCs distracted with working out the issues in their...
