A Look Back: “SaaS Metrics Masterclass with Stripe’s Head of France and Southern Europe, Guillaume Princen” (Video + Transcript)
In the run up to SaaStr Europa 2022 in Barcelona on June 7-8, we’re taking a look at some of the top all-time SaaStr Europa sessions. Want to know what to expect at SaaStr Europa? Check out this 2018 Europa session with Guillaume Princen, Head of France and Southern...
Why NRR is Probably The Wrong Core Metric for Your Customer Success Team
Ok, this may seem like an odd post on SaaStr. We’ve talked for 10 years about the power of compounding, recurring revenue. Even back when it wasn’t really understood well. Our second SaaS blog post ever, in 2012 (updated after) was “Want to...
It’s Basically a Quiet Series A, Series B, C and D Crunch Now
Seed investment isn’t slowing down But the momentum game into a quick 3x-5x Series A (and beyond) is Will see how it plays out — Jason ✨BeKind✨ Lemkin #ДобісаПутіна (@jasonlk) April 25, 2022 So now is an odd time for SaaS startups: The best are growing faster...
Forge Global: Top Startup Valuations Fell 19.95% in February and March
FT summarized the latest data from 2 platforms trading private shares. These platforms are used to trade shares in the largest, late-stage startups: Forge Global, which just SPAC’d / went public itself, found the clearing price for trades for top startups fell...
A Look Back: “Top Lessons Learned from Our Best and Worst Marketing Experiments” with Lucidchart Co-Founder Karl Sun (Video + Transcript)
In the run up to SaaStr Europa 2022 in Barcelona on June 7-8, we’re taking a look at some of the top all-time SaaStr Europa sessions. In 2019, Karl Sun joined us to share some of LucidChart’s most interesting marketing experiments. Karl co-founded Lucid in 2010...
The Private Equity Math of 1+1=3 in SaaS Acquisitions
Datto getting acquired for $6.2B looks like a pretty good deal: – $600m ARR, but– Only growing 19% YoY Potential key: – 28% EBITDA It's a cash machine pic.twitter.com/Efjrh7F4pa — Jason ✨BeKind✨ Lemkin #ДобісаПутіна (@jasonlk) April 11,...
Why It’s Year 3 When You Lose Your Larger Customers
Recently I was catching up with a good friend who used to be CEO of an enterprise-y SaaS social networking company — and the usage and engagement numbers of his business were just awful. Customers bought because they thought their organizations needed this...
All Platforms Have Their Favorite Partners. Be One Of Them If You Can.
Recently I was catching up with an exec from a B2B company well in excess of $100m ARR. One of the key platforms their app integrates with has started to … slow down their access. Slow down access to new features, to semi-documented APIs. Slow down access to...
The Beauty and ROI in The Zero Voluntary Attrition Sales Team
There’s a common thinking that sales teams should be relatively high churn. That they almost sort of have to be. That the bottom 15-20% of the sales team almost has to churn each year, because it’s survival of the fittest. Reps have to fight for the best...
What Order Should You Hire Your Management Team In?
The other day I was meeting with a great CEO who had raised a modest seed round. Enough to invest, but not enough to go crazy with. He’d found several good First VP candidates. In particular, a strong first head of marketing and a strong first head of...
5 Simple Things You Can Do To Not Lose Your Top Customers
Dear SaaStr: What were the signs you missed before you lost a major customer? Way too many Customer Success teams: – Highlight what's working, often with endless slides – Hide from tough feedback – Don't actually fix what needs fixing...
Don’t Let Them (Your Best Employees) Go
A bit of Mary Poppins, when her work is done the wind will shift and she'll be off to the next place that needs her ???? Appreciate the moments you have with folks; especially if they or the combination of them together are truly special. It's never forever....
How Bridge Rounds Work in Venture Capital: Messy, Full of Drama, and Not Without High Risk
So, more of you than planned may now end up … needing a bridge round. What’s that? It’s a little more money from the investors you already have. They are rarely fun. But there are ways to optimize the odds of success and reduce stress. Bridge...
The 8 Things The Older Me Would Tell The Young Me
I did a version of this Old Me-Young Me post in both 2020 and 2018. SaaS just keeps getting bigger, so I like to update this every 24 months. This is the conversation I would have had, wished I could have had, with my younger SaaS CEO self — Jason Young Me,...
Founder SaaStr
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