The 3 Stages of Denial When Building a Senior Management Team with Mixmax (Video + Transcript)

The 3 Stages of Denial When Building a Senior Management Team with Mixmax (Video + Transcript)

Whenever you are going to hire a senior team member, you’ll likely go through 3 stages of denial as a founder. We don’t need that role right now. I can find the right person on my own. They will grow into the role. Typically, you’ll go through these...
Why Diversity is Key to High Performing Companies Big and Small with Notion Capital and Topia (Video + Transcript)

Why Diversity is Key to High Performing Companies Big and Small with Notion Capital and Topia (Video + Transcript)

Jos White, Founder at Notion Capital, interviews Brynne Kennedy, CEO and Founder at Topia at SaaStr Europe earlier this year. After raising over 100 million, Brynne has built Topia to 200 employees with 8 offices globally. She talks about her early days at Topia, how...
Attracting and Retaining the Best Engineers as You Scale with Box and Plato (Video + Transcript)

Attracting and Retaining the Best Engineers as You Scale with Box and Plato (Video + Transcript)

This session at SaaStr Annual 2018 featured Quang Hoang, CEO of Plato HQ and Jeffrey Queisser CoFounder and SVP, Engineering of BOX. They talk about the pyramid you need to have in your startup to attract and retain the best engineers as you scale. Also, don’t...
Best Practices in Customer Success in 2018: Maximizing Revenue, NPS and Happiness (Video + Transcript)

Best Practices in Customer Success in 2018: Maximizing Revenue, NPS and Happiness (Video + Transcript)

This session with leaders in the customer success space discusses best practices for your customer success teams in 2018. They talk about when to hire your VP of Customer Success, qualities to look for in your team and how to ask for feedback at the best times in the...
Build A Culture That Scales: Lessons from Algolia, Glassdoor’s Highest Rated SaaS Company

Build A Culture That Scales: Lessons from Algolia, Glassdoor’s Highest Rated SaaS Company

This fireside chat with, Nicolas Dessaigne, CEO @ Algolia and Edith Harbaugh, Co-Founder & CEO @ Launch Darkly, discusses building a culture that scales. In the early days, Nicolas mentions how Algolia’s culture continued to break as he scaled. As of today,...

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