2024 State of SaaS: Trends and Predictions with SaaStr CEO and Founder, Jason Lemkin
At Pavilion’s CEO Summit, SaaStr CEO and Founder Jason Lemkin, took the stage to share what’s most top of mind for him at the start of 2024.
The $2 Million(*) Dollar Man/Woman: How to Think About Scaling Your Customer Success Team (Updated)
In SaaS, there are a lot of great “rules” that do make sense overall but can be confusing or borderline misleading at times. E.g., Sales +Marketing Expenses < First Year ACV = Success? I.e., keeping the Magic Number at or above 1.0. Great rule...
Dear SaaStr: How Do You Keep Yourself From Getting Fired as a Founder CEO?
Dear SaaStr: How Do You Keep Yourself From Getting Fired as a Founder CEO? First, note it isn’t easy to get fired as a founder CEO. Especially if you haven’t raised all that much money. I’ll leave the legal and contractual answers to others. But...
When You Don’t Know the Product Cold, You Just Lose Deals
Sales execs can screw up so many things and still close a lot if they just get 1 thing right If they just are a true subject matter expert in the product they sell Yet so many aren't — Jason ✨👾SaaStr 2025 is May 13-15✨ Lemkin (@jasonlk) January 26, 2024 I...
10 Things in Marketing that Change as You Scale: Lessons from Dropbox, Klaviyo, Lightspeed Commerce with Kady Srinivasan, CMO of Lightspeed Commerce
In the ever-evolving world of SaaS, the role of marketing continually adapts and transforms, especially as companies transition through different stages of growth. Kady Srinivasan, the Chief Marketing Officer of Lightspeed Commerce and a veteran in the field with rich experience from companies like Dropbox, Owlet, and Klaviyo, recently shared her invaluable insights on this topic. In this workshop, we delve into the ten pivotal changes in marketing strategies as companies scale, based on Srinivasan’s expertise.
Dear SaaStr: What Is The Ideal Size For a SaaS Marketing Team?
Dear SaaStr: What Is The Ideal Size For a SaaS Marketing Team? The ideal size of a SaaS marketing team until you are at $10m+ ARR is the size that is accretive. The last thing you want is a bunch of “marketers” whose ROI you don’t understand. That’s where...
5 Interesting Learnings from ServiceNow at ~$10 Billion in ARR
So there’s a new member of the $10 Billion ARR Club. ServiceNow is the enterprise workflow leader that most folks have sort of heard of, but don’t fully understand or know too much about. It’s because you don’t work in a big enterprise. ...
CRO Confidential: What It Really Takes to Be Successful in Enterprise SaaS Sales with Christian Smith, CRO of Splunk
In this week’s latest episode of CRO Confidential, Sam Blond, Partner at Founders Fund and former CRO at Brex, sits down with the CRO of Splunk, Christian Smith. Splunk is a 20-year-old Enterprise software giant that has accomplished many things — a 2012 IPO, a $28B+...
Dear SaaStr: What Was Your Experience At Your First Big Enterprise Pitch?
Dear SaaStr: What Was Your Experience At Your First Big Enterprise Pitch? Mine was terrible: My more technical co-founder didn’t show up to the meeting. The interactive demo didn’t work (a browser bug). They asked me about our LDAP integration. At the time, I had no...
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