9 Questions To Ask Candidates for Your First Head of Customer Success (Updated)
There are tons of customer success veterans out there. So you can find folks to join you. Even just a few years ago, there weren’t enough folks when enough experience to be your first “head of customer success.” Now there are 100s and 1000s. But the...
Top SaaStr Content for the Week: Live Sessions from SaaStr APAC, Stripe’s CTO, ICONIQ Growth’s Partners and much more!
The top SaaStr content you might have missed for the week of February 26th, 2023.
Dear SaaStr: Does Raising Funding From VCs Limit Your Exit Options? If So, How Much?
Dear SaaStr: Does Raising Funding From VCs Limit Your Exit Options? While technically true, especially if you’ve raised a lot (as many did in the Boom Times of late 2020 to early 2022), I believe embedded in this thinking is some bad advice. VCs are expecting a...
Dear SaaStr: I Was Fired Without Cause. Should I Tell My Story Publicly?
Dear SaaStr: I Was Fired Without Cause. Should I Tell My Story Publicly? I get it. In a sense, it happened to me — once. But I’ve learned a few things: No one cares. They really don’t. It can make you look a bit petty or weak (fair or not). No one wants to work with,...
Does Anyone Want To Be a Unicorn Anymore?
Few things were more coveted than unicorn status from about ‘16-‘21. It was a sign you were one of the elite, and it made recruiting and so much more easier. Stewart Butterfield noted how important it was for Slack at the time to become a unicorn — period. Then...
Unveiling the Data Behind Effective Scaling with ICONIQ Growth Partner Doug Pepper and Partner & Head of Analytics Christine Edmonds (Pod 637 + Video)
Over the last ten years, ICONIQ Growth has partnered with over 90 companies, seeing them grow through critical phases. The venture capital firm’s mission is to be “entrepreneurs backing entrepreneurs.” Doug Pepper, General Partner at ICONIQ Growth, has invested...
Dear SaaStr: What Should a CEO Look For in Hiring a Fractional or Part-Time Chief Marketing Officer?
Dear SaaStr: What should a CEO look for in hiring a fractional or part-time Chief Marketing Officer? Someone that can own a number. There are tons of folks, especially in the Bay Area, who want to consult with you in a senior marketing role. Tons of them. What very...
Thanks to BrainStorm, G2, G-P, Infinicept, and Laika for Sponsoring SaaStr Annual 2023!
Join us for SaaStr Annual in the SF Bay area Sept 6-8, 2023!
Dear SaaStr: Should You Hire Someone That Seems Good … But Always Job Hops?
Dear SaaStr: Should You Hire Someone That Seems Good … But Always Job Hops? I know there are a lot of views on this question, but I’ve reflected on many years of hiring here, and for me at least, here’s what I’ve learned: #1. If they haven’t stayed anywhere even...
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