by Amelia Ibarra | Dec 4, 2024 | Blog Posts, Early, Featured Videos, Podcasts, Product, SaaS Product Pricing, Sales, Videos |
Executives from Miro, Loom, OpenAI, and Splunk share how SaaS product pricing can become a strategic to drive product adoption and revenue growth.
by Jason Lemkin | Nov 5, 2024 | Blog Posts, Early, Marketing, Q&A, SaaS Product Pricing |
Dear SaaStr: Should We Allow Refunds in a Multi-Year SaaS contract Paid Upfront? Let me add a slightly controversial answer. If you’re still a startup, then I’d say — Maybe. If pushed. If it’s important to the deal, when signing. And maybe,...
by Jason Lemkin | Nov 1, 2024 | Blog Posts, Q&A, SaaS Product Pricing |
Dear SaaStr: When Should a SaaS Company Allow Month-to-Month Contracts vs. Requiring Annual? I think this is a topic where you get a lot of bad advice. Annual contracts combined with prepaid cash are a huge benefit, when done right: You get all the cash up-front (this...
by Jason Lemkin | Oct 1, 2024 | Blog Posts, Q&A, SaaS Product Pricing |
Dear SaaStr: Can We Add Termination Charges for SaaS services? Some older companies do this. In fact, we were recently handed a bill like this for a 20+ year old SaaS product bought out by a PE firm. And really, an “auto-renew for another year without notice” clause...
by Jason Lemkin | Sep 15, 2024 | Blog Posts, Early, Marketing, Q&A, SaaS Product Pricing, Sales |
Dear SaaStr: Should I Publish My Pricing? If you aren’t sure — then yes. Transparent pricing has many advantages: It makes the sales process simpler. It allows prospects and leads to do more discovery work on their own. And it places your app in pricing context with...
by Jason Lemkin | May 7, 2024 | Blog Posts, Early, Q&A, SaaS Product Pricing, Sales, Sales |
Dear SaaStr: What’s a Resonable Discount for an Annual Contract? How About a 3 Year Contract? First — you don’t want a true net discount at all. What I mean what you want is a pricing structure that anticipates discounts so the net effect is revenue positive....
by Jason Lemkin | Mar 23, 2024 | Blog Posts, SaaS Product Pricing |
Are we through the endless price increases we saw in 2023? Apparently not. A stunning 73% of you are raising prices in 2024. That’s up from 54% in 2023. Personally, I’m a fan of only raising prices if you’ve earned it, and focusing on raising prices...
by Jason Lemkin | Mar 5, 2024 | Blog Posts, Early, Product, Q&A, SaaS Product Pricing |
Dear SaaStr: What’s the #1 Most Important Thing in Pricing A New SaaS Product? I think the #1 thing to think about is context. COO Brad Lightcap says OpenAI's pricing model wasn't planned. It was just him and Sam Altman vibe mathing. “$20 sounds good? Okay....
by Jason Lemkin | Feb 25, 2024 | Blog Posts, Growth, Product, SaaS Product Pricing |
Sign you are going upmarket the right way: Every quarter you have a new largest customer — Jason ✨????SaaStr 2025 is May 13-15✨ Lemkin (@jasonlk) February 24, 2024 There’s a fun — and very lucrative and rewarding — exercise I like to go through...
by Gretchen DeKnikker | Feb 17, 2024 | Blog Posts, Customer Success, SaaS Product Pricing, Videos |
As we gear up for SaaStr Europa 2024 in London on 4-5 June and SaaStr Annual 2024 in the SF Bay Area on September 10-12, we wanted to take a look back at some of our most iconic speakers and sessions from over the year, that we can still learn from today. Back at the...
by Faith Storey | Jan 20, 2024 | Blog Posts, Customer Success, Engineering, Featured Videos, Hiring, Leadership, SaaS Product Pricing, SaaStr Events, Scale, Videos
As we gear up for SaaStr Annual 2025 in the SF Bay Area on May 13-15, we wanted to take a look back at some of our most iconic speakers and sessions from over the year, that we can still learn from today. Today, Datadog is at $2.5B+ ARR. It’s a suite that most...
by Jason Lemkin | Dec 31, 2023 | Blog Posts, Q&A, SaaS Product Pricing |
Dear SaaStr: How Do I Price My SaaS Product in The Early Days, Before Product-Market Fit? Just start with comps. With comparables. Software is very expensive to build, but for the most part, costs almost nothing to ship. It might cost you $0.10 a month in hosting...
by Jason Lemkin | Dec 29, 2023 | Blog Posts, Early, Marketing, Product, Q&A, SaaS Product Pricing |
Dear SaaStr: How Long Should a Free Trial Be for SaaS Products? It doesn’t really matter. What I mean is, this is one of those things in SaaS that is over-analyzed, as if it will make a magical difference. The sales team will like a shorter period, often, to help them...
by Jason Lemkin | Dec 25, 2023 | Blog Posts, Growth, International Expansion, Q&A, SaaS Product Pricing, Sales |
Dear SaaStr: Should SaaS Pricing Be Adjusted for Different Geographical Markets? Your public pricing? Usually the answer is — Not Today. First, it’s complex to manage. Second, your users will see the pricing is “cheaper” somewhere else and get mad. Third, it’s...
by Jason Lemkin | Dec 7, 2023 | Blog Posts, SaaS Product Pricing, Sales |
So discounting is such a surprisingly nuanced and complex topic in SaaS. While a few leaders like Atlassian do pursue a mostly “no discounts” policy for the most part — that just doesn’t work in practice for 99% of us. As much as we’d...
