By Gainsight Welcome to your curated SaaStr experience, built for those interested in delivering exceptional customer outcomes and experiences. Read on to discover valuable SaaStr sessions and networking opportunities that will expand your network and your mind. Your...
Hear how Dave Yarnold, CEO of ServiceMax, in partnership with Jason Green, General Partner and Founder at Emergence Capital, navigated the challenges that every CEO faces when building a billion dollar business. Also, don’t miss out on SaaStr Annual happening in...
Want to know more about some of the companies that helped fuel SaaStr Annual this year? Take a look at some of our sponsors. Here’s a little peek at what they’re all about… DataFox DataFox aims to solve the problem of manual data grunt work by using...
“I think you have to make emotionally difficult choices all along the way to build a healthier company and to make you also, maybe avoid this fate” – Jason Cohen, CTO of WP Engine. The fate he’s referring to? Several founders who sold too...
Mallun Yen, COO and Co-Founder at SaaStr, interviews both the COO at Gainsight, Allison Pickens, and Cloudflare, Michelle Zatlyn, on their early days to present day scaling and managing customer success teams. Both Gainsight and Cloudflare have seen tremendous growth...
Whenever you are going to hire a senior team member, you’ll likely go through 3 stages of denial as a founder. We don’t need that role right now. I can find the right person on my own. They will grow into the role. Typically, you’ll go through these...
Chief Product Officer at Adobe, Scott Belsky, discusses his beliefs on creating the first mile of your product. His immediate suggestion is to focus on your newest customers. Why? You can learn the most about what problem your product solves or value it provides. Once...
Mallun Yen, COO at SaaStr interviews Magdalena Yesil, one of the pioneers in the SaaS industry. She’s the first investor and founding board member of Salesforce, author of Power Up, and founder of Broadway Angels & DriveInformed to name a few. You may also...
This session at SaaStr Annual 2018 featured Quang Hoang, CEO of Plato HQ and Jeffrey Queisser CoFounder and SVP, Engineering of BOX. They talk about the pyramid you need to have in your startup to attract and retain the best engineers as you scale. Also, don’t...
Well-known storytellers, Jason Katz – Chief Storyteller @ Pixar, and Peter Arvai – Co-Founder & CEO @ Prezi, held a powerful session on all things storytelling at SaaStr Annual 2018. Are you struggling with telling your founder story or pitching to...
General Partner at Kleiner, Perkins, Caufield and Byers, Mamoon Hamid, and CEO at Netskope, Sanjay Beri, talk about building your company for 100+ years. Sanjay discusses scaling your culture throughout your journey. He also shares his tips on hiring in the...
At SaaStr Annual 2018 a few months ago, Sam Parr, Co-Founder and CEO of The Hustle, interviews Shan Sinha, Founder and CEO of Highfive. They talk about Shan’s history in SaaS including Google acquiring one of his previous startups, DocVerse, which created the...
At SaaStr Annual 2018, Tom Hale, President of SurveyMonkey, talked about SurveyMonkey’s success in customer satisfaction. He talks about NPS, how to understand it and utilize the data from your NPS to improve your product(s) and customer happiness. Also,...
At SaaStr Annual earlier this year, VP of Growth at LinkedIn, Aatif Awan, had a session on expanding internationally. Has your SaaS startup gone global? If so, what tips and tricks do you feel helped you get to that point? His 6 step framework can be applied to any...
We sat down with CEOs of high-growth SaaS startups across the world on what they would do better next time. Featuring: PJ Bouten – Co-Founder and CEO at Showpad Hande Cilingir – Co-Founder and CEO at Insider Frederic Plais – CEO at Platform.sh Jason...
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