How Focusing on Delivering Customer Value Generates Business Value with Gusto Co-Founder Josh Reeves (Pod 606 + Video)
Many entrepreneurs seek to create something new, but not everyone has the drive to create new and valuable solutions for today’s problems. Every successful company, established or on the rise, shares this feature: they provide value to their customers. The real value...
How To Build A High-Performing Team And Retain Top Talent with Snowflake Global Director of Market Intelligence Guan Wang (Video)
“People are the most valuable asset of an organization. Every leader needs to have a strategic playbook to build high-performing teams and retain top talent,” says Guan Wang, Global Director of Market Intelligence for Snowflake. In the kickoff for Workshop Wednesdays...
Dear SaaStr: What Are the Advantages and Disadvantages That a Founder CEO Has Over a Normal CEO?
Dear SaaStr: What Are the Advantages and Disadvantages That a Founder CEO Has Over a Normal CEO? A founder-CEO has 4 big advantages: They can make big bets. Mark Zuckerberg spent 10% of Facebook’s shares to buy WhatsApp. Without even allowing much board-level...
Dear SaaStr: What Is a Fair Amount of Equity for a Late Co-Founder?
Dear SaaStr: What Is a Fair Amount of Equity for a Late Co-Founder With 2 Original Founders? The “late” co-founder seems more and more common to me these days. I call them ex post facto co-founders. And they are wonderful. You absolutely can find a just epic...CEO Systems: 5 Lessons Learned from Scaling at Every Growth Phase with HashiCorp CEO Dave McJannet (Pod 598 + Video)
Every company moves through different growth phases, and eventually, the focus, strategy, and motions for growth must change alongside the business. Dave McJannet, CEO of HashiCorp, shares from his wealth of experience to reveal the secrets to building and expanding...Lessons from Salesforce to Celonis: Tips to Scale Globally with Celonis COO Arsenio Otero (Video)
All companies depend on growth, and growth has to come from somewhere. How do companies that rely on hypergrowth—expanding as much as 100% yearly—achieve this kind of success? Celonis’ COO, Arsenio Otero, discusses this as a three-stage process with actionable steps....5 Critical and Company-Altering Learnings from B2B Startups with Y Combinator Managing Director of YC Continuity Anu Hariharan (Pod 595 + Video)
Anu Hariharan works with hundreds of startups annually as Managing Director at Y Combinator. Through experience, she explains five company-altering learnings from B2B startups that founders should consider at the earliest stages of their businesses. Your product may...Scaling Customer Success in 2022 From Series A to IPO with Snyk io, Vanta, Crane, and Hook (Video)
Rav Dhaliwal, Investor and Venture Partner at Crane Ventures, Lindsey Serafin, VP of Customer Success at Snyk.io, and Caitlin Sullivan, Director of Customer Success at Vanta, discuss what customer success is, who owns it, what customer metrics you should look at, and what you need to focus on if you want to scale digital customer success. Hook Founder & CEO Firaas Rashid moderated the session.
See How Far Your VPs Can Take You. You May Be Surprised.
Our little team at Adobe Sign, we sold a bit too early, so great to see them go on to be: COO of GongSVPS at GongSVPS at SeismicVPS at TalkdeskVPS at CloudinaryGP at Founders Fund, CRO at Brex Great teams do amazing things Keep betting on them — Jason ✨2022...10 Lessons Learned Along the Path to $100M ARR with UserZoom CEO Alfonso de la Nuez and CMO Sophie Chesters (Pod 590 + Video)
The journey to $100M ARR may seem like a typical success story in Silicon Valley, but that doesn’t make it simple or easy. But what guideposts can you follow to survive the years it takes to succeed? UserZoom CEO Alfonso de la Nuez and CMO Sophie Chesters have a few...
The Broken State of SaaS Sales Rep Comp
Never met a sales rep that didn't feel underpaid It's just the way — Jason ✨Be Kind✨ Lemkin (@jasonlk) July 19, 2023 Back in the day, premium comp for some software sales execs made simple and easy sense. Traditional software had 90% gross margins,...Navigating the Rocky Road from Founder-Led Sales to The First Dozen Sales Professionals with Demodesk CEO Veronika Riederle and VP Revenue Lauren Wright (Pod 588 + Video)
How do you build a sales organization from scratch? How do you go from $0 to $1M ARR and beyond? What about moving from founder-led sales to building a sales team and scaling your revenue growth? Demodesk’s CEO, Veronika Riederle, and VP of Revenue, Lauren Wright,...
10 Tips To Get Better at Recruiting. We All Need To.
NMBR After $2m in ARR or so, NothingMattersButRecruiting — Jason ✨👾SaaStr 2025 is May 13-15✨ Lemkin (@jasonlk) March 9, 2025 Recruiting is tough. I certainly don’t do it well enough. But to be a great CEO, you need to find a way to force yourself to be a great...
