Dear SaaStr: Is Launching Your SaaS Product Too Early Really A Big Issue?
Dear SaaStr: Is Launching Your SaaS Product Too Early Really A Big Issue? This is a tough one. Wait too long, you run out of time and money in many cases. Launch too quickly, you burn your earliest and often most passionate users and fans. I made this mistake with...
Dear SaaStr: How Can I Give Better SaaS Product Demos?
Dear SaaStr: How Can I Give Better SaaS Product Demos? One simple answer: train your reps more. A lot more. With most SaaS companies, for a while, demos get worse: At first, founders do all the demos. The demos themselves are a bit rambling, too long — but...
Klaviyo Adds Co-CEO To Get Back To Product. The Dream, But Does It Work?
So Andrew Bialecki, co-founder and CEO of Klaviyo, just made the announcement every technical founder dreams about: He’s bringing in Chano Fernandez (the ex co-CEO of Workday) as co-CEO so he can go back to product. Chano will run GTM, operations, and G&A....
Two Billion+ B2B Companies Lost Salesforce Access Indefinitely. This Is Your Security Wake-Up Call.
Your biggest platform risk isn’t your competition. It’s losing access to the ecosystems your customers depend on. Let me share something that should terrify every B2B founder. Two well known unicorn vendors have lost their access to the Salesforce...
The “Buy Your Own Product” Test: Why Every B2B Founder Should Be Their Own Customer (At Least For A Day)
Here’s a simple exercise that will fundamentally change how you think about your product, your customer experience, and your go-to-market motion. Try buying your own product. Slowly, calmly, and for real. Not with your admin login. Not through a backdoor. Not...
Dear SaaStr: How Long Should a CEO Continue Being the Head of Product?
Dear SaaStr: How Long Should a CEO Continue Being the Head of Product? Roughly — only for as long as it’s about a 10-hour a week job. Or often, maybe only up to $3m-$5m in ARR or so. These days, especially, I see way too many B2B companies at $8m-$10m ARR or beyond...
The 1 Simple Test to Know if You’ve Actually Hired a Real VP of Product or Customer Success … Or Not
I remember the first time I had a “head of product” in SaaS. I’d known him for many years, and knew he was great … but didn’t really know what help he could give us. I just knew we needed help around $2m-$3m so I asked him to help. I...
The #1 Thing That Makes Enterprise Customers See Value: A Great Dashboard
At the heart of almost every great piece of software with an ACV of >$50k is a great dashboard How good is yours? — Jason ✨👾SaaStr 2025 is May 13-15✨ Lemkin (@jasonlk) March 30, 2025 Sales still gets all the attention in SaaS, but the best investment you can...
Going Multi-Product in the Age of AI with CPOs of Webflow, Rubrik, Zoom, and ProductBoard
At SaaStr Annual’s AI Summit, we asked product leaders from some of the fastest-growing SaaS companies to share their insights on navigating the AI revolution while scaling multi-product strategies. This panel of product leaders featured Anneka Gupta, CPO at Rubrik, Mahesh Ram, Head of AI Product at Zoom, Hubert Palan, CEO at Productboard, and Rachel Wolan, CPO at Webflow.
Dear SaaStr: How Bad Does it Look to Be on The Product Team at a Failed Startup?
Dear SaaStr: How Bad Does it Look to Be on The Product Team at a Failed Startup? If the company actually shipped a strong product people respect — not bad at all. If the company shipped something cr*ppy, a POS hack that looks like it — it’s a...
Adding AI to SaaS: Inside the AI Product Strategies of Figma, Cloudflare, GitHub and Ramp
At SaaStr’s AI Summit, we gathered the product leaders who have built some of the most widely-used AI features in production today to share their tactics.
9 Things Your New Head of Product Should Do in Their First 30 Days
Dear SaaStr: Where should a new head of product focus in their first 30 days? My strong advice is speak with data. And that may mean at first — not speaking too much! 🙂 "We need a product guy" "Ok, but we aren't ready for a VP yet. Let's just...
How to Leverage Pricing and Packaging to Drive Growth, Revenue, and Profit with Miro, Loom, OpenAI, and Splunk
Executives from Miro, Loom, OpenAI, and Splunk share how SaaS product pricing can become a strategic to drive product adoption and revenue growth.
The Bar Has Gone Up: The New Era of HyperFunctional SaaS with Jason Lemkin
The era of hyper-functional SaaS is here, and it’s reshaping the landscape of SaaS companies. SaaStr CEO and Founder Jason Lemkin explains why.
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